Vinted Users Express Displeasure Regarding Size Changes
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
The second-hand shopping app has altered its measurement guidelines for female and kids' apparel without notifying all users about the change.
Online Platforms Backlash
Numerous buyers and vendors are posting online stating that platform listings now display an altered size classification versus the original listing due to the recalibration.
The company said the new system was more in line with comparable marketplaces.
They have suggested members to examine their items and manually change the size where appropriate, resulting in member annoyance.
Measurement Approach Changes
Before the change, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L used to be a 12 but now shows as UK 16-18.
Member Stories
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, located in Scotland, explained products she uploaded with size 14 tags were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Manual Updates
Charlotte Lunn, from Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she explained.
Platform Context
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: earlier, the service retracted a modification concerning shipment methods following member complaints.
